Responsible Gaming
at 98pak
At 98pak, we believe gaming should be fun, not stressful. Our responsible gaming framework gives every Pakistani player the tools, information, and support they need to stay in control — whether you are in Karachi, Lahore, Islamabad, or anywhere across Pakistan.
Our Commitments to You
How 98pak Keeps Gaming Safe
These six pillars form the foundation of responsible gaming at 98pak. Every feature described below is available free of charge to all registered players.
Mandatory Age Verification
Every 98pak player must verify their age before their first withdrawal. We accept CNIC or passport as valid proof of identity. No exceptions — 98pak enforces 21+ across all game categories including cricket betting, slots, Keno, Mines Grand, and live casino.
Deposit Limit Controls
Set a daily, weekly, or monthly deposit limit in Pakistani Rupees (PKR) directly from your 98pak account settings. Limits take effect immediately when reduced, and any increase requires a 24-hour cooling-off period before activation.
Self-Exclusion Programme
If you feel you need a break, 98pak's self-exclusion tool lets you temporarily suspend your account for 1 week, 1 month, 3 months, 6 months, or permanently. During exclusion, you cannot deposit, bet, or access your account on any device.
Reality Check Reminders
Enable session time alerts in your account settings. 98pak will send you a notification after your chosen time interval — 30 minutes, 1 hour, or 2 hours — reminding you how long you have been playing and giving you the option to take a break.
Loss Limit Settings
In addition to deposit limits, 98pak allows you to set a maximum net loss threshold per day, week, or month. Once your loss limit is reached, your account is automatically paused until the next period begins — protecting you from chasing losses.
Player Welfare Support
98pak's dedicated player welfare team is available 24/7. Whether you need help setting up limits, want to discuss your gaming activity, or need a referral to external support organisations in Pakistan, our team is just an email away at [email protected].
Using Your Responsible Gaming Tools
Here is a step-by-step guide to activating each responsible gaming tool available on your 98pak account.
Setting Deposit Limits
Deposit limits are the most effective way to keep your gaming budget under control. 98pak recommends every player set a deposit limit that matches their personal entertainment budget — never more than you can comfortably afford to lose.
- 1 Log in to your 98pak account and navigate to Account Settings.
- 2 Select "Responsible Gaming" from the settings menu.
- 3 Choose Daily, Weekly, or Monthly limit and enter your preferred PKR amount.
- 4 Click Save — your limit is active immediately.
- 5 To reduce your limit, changes take effect instantly. To increase, a 24-hour review period applies.
Activating Self-Exclusion
Self-exclusion is a firm commitment to stop gambling for a defined period. Once activated, you will not be able to reverse the exclusion until the period expires — this is intentional and is designed to provide real protection.
- 1 Log in to your 98pak account and go to Account Settings.
- 2 Select "Responsible Gaming" then "Self-Exclusion".
- 3 Choose your exclusion duration: 1 week, 1 month, 3 months, 6 months, or Permanent.
- 4 Confirm your choice — the exclusion takes effect within 24 hours.
- 5 Alternatively, email [email protected] for immediate account suspension.
Enabling Reality Check Alerts
Reality checks are gentle nudges that appear on screen during your gaming session to let you know how long you have been playing. Many players in Pakistan find this tool helps them keep track of time, especially during late-night cricket betting sessions.
- 1 Go to Account Settings and open "Responsible Gaming".
- 2 Toggle on "Session Time Alerts".
- 3 Select your preferred alert interval: 30 mins, 1 hour, or 2 hours.
- 4 Save your preferences. Alerts will appear at every interval during active play.
Taking a Cooling-Off Break
If you need a shorter pause without committing to a full self-exclusion, 98pak's cooling-off feature lets you temporarily suspend betting activity for 24 hours, 48 hours, or 7 days. Your account remains open but no deposits or bets can be placed.
- 1 Navigate to Account Settings → Responsible Gaming → Take a Break.
- 2 Select your cooling-off duration: 24 hours, 48 hours, or 7 days.
- 3 Confirm your selection. The break activates immediately.
- 4 The break cannot be cancelled early — this is by design to help you stay the course.
Is Your Gaming Still Fun?
Responsible gaming starts with honest self-reflection. Ask yourself these questions regularly. If you answer "yes" to two or more, we strongly encourage you to use 98pak's self-exclusion tools or speak to our support team.
Self-Assessment Checklist
Do you spend more money on gambling than you originally planned, or more than you can afford to lose?
Have you tried to cut back on gambling but found it difficult or impossible to stop?
Do you find yourself thinking about gambling frequently — planning your next session even while at work or with family?
Have you borrowed money, sold belongings, or used savings meant for essentials (rent, bills, groceries) to fund gambling?
Do you feel restless, irritable, or anxious when you are not gambling or when you try to reduce your sessions?
Have you hidden your gambling activity or lied to family members, friends, or colleagues about how much you spend or how often you play?
Do you gamble to escape problems, relieve stress, or manage feelings of anxiety, loneliness, or depression?
After losing, do you feel a strong urge to return immediately and "win it back" — sometimes called chasing losses?
Warning Signs of Problem Gambling
Problem gambling rarely appears all at once — it tends to develop gradually. Being aware of these warning signs, whether in yourself or someone close to you, can make a real difference.
Increasing bet sizes to maintain excitement. Needing to wager larger and larger PKR amounts to feel the same level of thrill is one of the earliest signs of a gambling problem developing.
Neglecting responsibilities. Missing work, family commitments, or important personal obligations in Karachi, Lahore, or wherever you live because of time or money spent on gambling.
Financial strain. Experiencing money problems — falling behind on bills, taking loans, or struggling with everyday expenses — as a direct result of gambling activity.
Mood changes tied to gambling outcomes. Feeling unusually elated after a win and devastated, angry, or withdrawn after a loss — with these emotions noticeably affecting daily life.
Relationship conflicts. Arguments with family or friends in Pakistan about time or money spent on gaming, or actively hiding your gambling activity from people close to you.
Using gambling as an escape. Turning to cricket betting, slots, or other games on 98pak as the primary way to cope with stress, anxiety, boredom, or difficult personal situations.
Get Support Now
If any of the warning signs above apply to you or someone you care about, please do not wait. 98pak's player welfare team is available around the clock and will treat every conversation with full confidentiality.
We can help you activate self-exclusion, adjust your limits, or simply talk through your situation without judgement. Reaching out is the first and most important step.
When contacting us for player welfare support, use the subject line "Player Welfare" so our dedicated team receives your message directly and responds with priority.
Responsible Gaming Controls at a Glance
A complete overview of every responsible gaming control available to 98pak players, how to activate each one, and the time it takes to come into effect.
| Control | What It Does | Activation Method | Takes Effect | Can Be Reversed? |
|---|---|---|---|---|
| Daily Deposit Limit | Caps the total PKR amount you can deposit in a single 24-hour period. | Account Settings → Responsible Gaming | Immediately (reductions) / 24 hours (increases) | Yes, with 24h delay |
| Weekly Deposit Limit | Caps total deposits across a 7-day rolling period in PKR. | Account Settings → Responsible Gaming | Immediately (reductions) / 24 hours (increases) | Yes, with 24h delay |
| Monthly Deposit Limit | Sets a hard PKR cap on deposits within a calendar month. | Account Settings → Responsible Gaming | Immediately (reductions) / 24 hours (increases) | Yes, with 24h delay |
| Loss Limit | Automatically pauses your account when your net losses reach a set PKR threshold per period. | Account Settings → Responsible Gaming | Immediately | Yes, next period |
| Cooling-Off Break | Temporarily blocks deposits and betting for 24 hours, 48 hours, or 7 days. | Account Settings → Take a Break | Immediately | No — period must expire |
| Self-Exclusion (Temporary) | Fully suspends your 98pak account for 1 week, 1 month, 3 months, or 6 months. | Account Settings or email [email protected] | Within 24 hours | No — period must expire |
| Self-Exclusion (Permanent) | Permanently and irrevocably closes your 98pak account. All data is retained per legal obligations. | Email [email protected] — "Permanent Exclusion" | Within 24 hours | No — irreversible |
| Reality Check Alerts | On-screen session duration reminders at 30-minute, 1-hour, or 2-hour intervals. | Account Settings → Responsible Gaming | Immediately | Yes, anytime |
Strict 21+ Age Verification
98pak enforces a strict minimum age of 21 years for all players. No exceptions are made for any game category, deposit method, or promotional offer. Here is how our age verification process works.
Minimum Age Policy
All 98pak players must be 21 years of age or older. This applies across all services — cricket betting, Keno, Mines Grand, slots, and live casino. Players in Karachi, Lahore, Faisalabad, and all other cities of Pakistan are equally subject to this requirement.
CNIC / Passport Verification
Before processing any withdrawal, 98pak requires a clear copy of your Pakistani CNIC (Computerised National Identity Card) or a valid passport. The document must clearly show your full name and date of birth matching your registered account details.
Selfie Identity Check
In addition to your ID document, 98pak may request a selfie photograph holding your CNIC or passport during the KYC process. This step confirms the document belongs to the account holder and further protects against identity fraud.
Zero Tolerance for Underage Play
Any account found to belong to a player under 21 will be immediately suspended and all funds returned. 98pak also encourages parents and guardians across Pakistan to use parental control software to prevent minors from accessing online gaming platforms.
Play Smart. Play Safe. Play with 98pak.
Thousands of Pakistani players enjoy cricket betting, slots, Keno, and Mines Grand on 98pak every day — responsibly. Join them and experience online gaming at its most secure, fair, and entertaining.